Job Description

• Coordinate daily container drayage operations to ensure containers are collected and delivered on time according to customer requirements and planned schedules.
• Plan transportation routes by considering port procedures, carrier requirements, road regulations, and delivery priorities.
• Maintain regular contact with drivers, port staff, warehouse teams, customers, and other relevant parties to keep container movements organized and on schedule.
• Track container locations and movement status, ensuring dispatch systems are updated with accurate and timely information.
• Review transportation plans and adjust routes or schedules when necessary to reduce delays, improve efficiency, and control operating expenses.
• Handle day-to-day operational issues, including shipment delays, driver concerns, equipment shortages, and last-minute delivery changes, while working toward practical solutions.
• Monitor demurrage, detention, vehicle downtime, and other transportation-related charges, taking appropriate steps to avoid unnecessary costs.
• Prepare daily dispatch reports, operational summaries, delivery updates, and other records required to monitor transportation activities.
• Work closely with logistics and operations teams to improve dispatch coordination, information sharing, and overall service performance.
• Follow up on completed deliveries and ensure shipment documents, delivery confirmations, and container status records are properly maintained.
• Identify recurring operational challenges and share suggestions that can improve dispatch planning and the reliability of container transportation services.

Job Details Experience

• Previous practical experience in logistics, freight forwarding, container dispatch, drayage operations, or a related transportation role.
• Good understanding of port operations, container handling procedures, trucking activities, and relevant transportation regulations.
• Experience using dispatch management software, transportation systems, or similar operational tools.
• Working knowledge of Microsoft Office applications, particularly Excel, for maintaining records and preparing reports.
• Strong communication and problem-solving skills, with the ability to coordinate effectively with drivers, customers, and operational teams.
• Good organizational skills and attention to detail when managing shipment information, dispatch schedules, and delivery documentation.
• Ability to manage multiple tasks, respond to changing priorities, and make timely decisions when operational issues arise.
• A self-motivated and dependable approach, with the ability to work independently and contribute effectively within a team.
• Flexibility to work early shifts, extended hours, weekends, or public holidays when required by transportation schedules and business needs.

About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.